Privacy Policy

This Privacy Policy explains how TAA PRODUCTS handles personal information in connection with TAAproducts.com, product inquiries, customer accounts, purchases, and customer support.

Information you provide

When you request a quote, place an order, create an account, or contact us, we may receive your name, organization, email address, telephone number, billing and shipping addresses, order details, and the information you include in your message. Please do not send passwords or payment card details by email or live chat.

Website and device information

Our website and service providers may process technical information such as IP address, browser and device information, pages visited, and interactions with the site. Cookies and similar technologies support features such as shopping carts, account sign-in, site security, and remembering preferences.

How information is used

We use information to respond to inquiries, prepare quotations, process and fulfill orders, provide order updates and customer support, manage customer accounts, maintain business records, and protect the website against fraud and misuse. Website usage information may also help us understand and improve the site.

Payments and order fulfillment

Payment transactions are handled through the payment services offered at checkout. Those providers process payment information under their own privacy policies. Information needed to fulfill an order may be shared with suppliers, distributors, shipping carriers, and other service providers involved in delivering the products or services you request.

Website services and live chat

We use service providers to support website hosting, store functionality, communications, and customer support. If you use live chat, the chat service may process your messages, contact details you provide, and technical information associated with the conversation. External services and websites have their own privacy practices.

Cookies and analytics

You can manage or delete cookies through your browser settings. Blocking cookies may affect cart, checkout, or account features. If analytics tools are enabled, they may process information about how visitors use the website. Available privacy and cookie choices depend on the tools in use and your browser settings.

Information retention and security

Information is retained as needed for the purposes described in this policy, including order fulfillment, customer service, business records, dispute resolution, and applicable legal obligations. No method of internet transmission or electronic storage can be guaranteed completely secure.

Your choices and requests

You can contact us to ask about personal information associated with your account or inquiries, request corrections, or request access or deletion. Requests are subject to identity verification, applicable law, and recordkeeping requirements. If you receive promotional emails, you may use the unsubscribe instructions provided or contact us.

Policy updates

We may update this policy as website features and business practices change. The current version will be posted on this page.

Contact us

For privacy questions or requests, email sales@TAAproducts.com or call 718-490-9586.